Terms & Conditions - Flight Packages

Alpfly Membership Criteria

Member should be responsible for all transactions made under his/her name or account.

Member must be 18 years of age or over and have legal capacity.

Member should provide all the information with best of his knowledge and acceptance.

www.alpfly.com cannot be used for speculative, false or fraudulent bookings.

The transmission of threatening, defamatory, pornographic, political or racist material or any material that is otherwise unlawful or offensive via this website is expressly prohibited.

Any of the registered member can utilize one round trip/two air tickets in a month, anywhere in India.

This plan is valid for 1 year and the customer can use his/her 10 tickets in 12 months only.

The customer has to book his travel prior 7 days, and PNR will be issued before 48 hours of travel.

There are no hidden charges. Prices are all inclusive of taxes and charges.

The customer can book the date of his/her choice and it is our duty to make you travel and provide your departure on your preferred date. However, Travel request always subject to flights availability and flights operations. Tickets will not be issued for any Gazetted Holidays/Festive dates. However, Tickets can be issued 2 days prior & 2 days after to any Gazetted Holidays/Festive dates.

Due to unavoidable circumstances if alpfly inventory does not depict or portray any schedule on your requested travel date, then in this circumstances the apportion ticket amount will be refunded from the respective plan with the ticket deduction.

There is no option of time and carrier selection by the customer. We at alpfly.com aim to serve you with the best flights available on your preferred date, as we are operating with leading domestic airlines of the country.

We prefer to provide direct flight to the customer. If direct flight is unavailable at certain destinations with us, the flight with halt time will be provided.


Please complete the registration by just filling a simple form available at www.alpfly.com.

Modes of Payment

Members do not have to worry about the card information getting into the wrong hands because your bank will authorize the transaction directly without any information passing to us. Modes are mentioned below :

Online Payments are processed through an online payment gateway system for the following.

  • Debit Card

  • Credit Card - Customer can utilize the EMI options of the leading banks like HDFC, ICICI & Kotak Bank.

  • Bank Transfer – It can be done through NEFT / RTGS.

Cash (Collection/Deposit).

Cheque (Collection/Deposit/Courier) – Customer will be entitled to use the plan once the Cheque gets honoured.

  • **Collection charges for every cash/Cheque would be 150.

  • **Collection is applicable only in Delhi/NCR.

Payment Confirmation

Alpfly Member can utilize the services once the payment has been confirmed. If you do not receive any confirmation from Alpfly within 24 hours, please feel free to mail us at customercare@alpfly.com.


Alpfly Members have access to perform modifications and cancellation to their travel itinerary for which they had made a booking request till the ticket is not been issued by self, using your Alpfly member login on www.alpfly.com. You can yourself go ahead and perform any change in booking requests or cancellation of non-issued Tickets, on-line.

Once you have placed a booking request, then any amendment to the same would attract minimum processing charge. These charges would appear once you click on “Modify your Journey” which would cost you INR 499 only for any postponement in your travel date or “Cancel your Journey” which will cost you INR 999 only from “View Ticket” page. Using these Tabs, you will be able to amend or cancel your booked requests till the ticket is not been issued.

Cancellation Policy

Alpfly Member can cancel the membership at any time within 21 days of purchase.

Once plan is purchased, and no ticket is issued, then 90% of the package amount will be refundable, rest 10% is the cancellation fee.

Once plan is purchased and any ticket is issued, then the entire plan is non-refundable.

Once ticket is made and PNR is provided to you, the ticket becomes nonrefundable in case of cancellation.

Refund will be processed through the same online mode.

Baggage and Special Services

Members can carry baggage and their personal belongings as per Airlines Rules and Regulations.

Special service requests depend on flight’s rules and regulations and subject to availability. **T&C Apply.

Destinations which we are not operating (Blackout Destinations)

Andaman & Nicobar








Complaints & Arbitration

We will always endeavour to resolve all complaints on priority basis. For further assistance, you can write us on customercare@alpfly.com

Dispute shall be resolved by way of arbitration. A sole arbitrator shall be appointed by the Alpfly Pvt. Ltd. All disputes are subject to the jurisdiction of Delhi courts only.

The terms and conditions are subject to change and exclusive for individual customers. Customers are advised to rely on the latest terms and conditions.